If you live in a flood-prone area or have a basement that’s prone to damp, a sump pump is one of the most vital pieces of equipment in your home. It’s the silent workhorse that helps keep your basement dry, protecting your belongings and the structural integrity of your home. However, sump pump failures can spell disaster, leading to flooding, water damage, and costly repairs if they are not kept well-maintained or fail.

At PM247, we know how crucial a reliable sump pump is. We’re here 24/7 to help you with all your plumbing needs, from installations to emergency repairs. In this post, we’ll cover the common causes of sump pump failures, the risks they pose, and how to prevent and fix them.

sump pump failures

(image from pump sales direct)

What is a Sump Pump, and Why is It Important?

A sump pump is a mechanical device typically installed in the lowest part of your home, such as the basement or crawl space. Its main function is to remove water that collects in a sump basin, usually due to rain, groundwater seepage, or plumbing leaks. By pumping water away from your property, it prevents flooding and reduces the risk of mould growth, foundation damage, and other water-related issues.

In flood-risk areas, sump pumps are not just convenient – they are a critical bit of kit. However, like any piece of equipment, they can fail if not properly maintained or if external factors like power outages interfere with their operation.

 

Common Causes of Sump Pump Failures

So why would your sump pump fail? Here are some of the most common culprits:

Power Failures

Most sump pumps run on electricity, so a power outage during a heavy storm can inconveniently render them useless just when you need them most. Without a backup power source, your basement can be left vulnerable to flooding.

Lack of Maintenance

Sump pumps require regular maintenance to function effectively. Clogged intakes, debris in the basin, or worn-out components such as impellers can reduce their efficiency or cause them to fail entirely.

Improper Installation

An improperly installed sump pump may not be able to handle the water load, or it may not be positioned correctly to drain water effectively. At PM247, we’ve encountered countless cases where DIY installations led to premature failures – so if you installed your own, please do get it checked out by one of our team.

Pump Overload

Sump pumps are designed to handle a specific volume of water. If the pump is too small for your needs or works continuously due to poor drainage, it can overheat and fail. Selecting the right-sized sump pump from the beginning is key.

Switch Problems

The float switch, which activates the pump, can sometimes get stuck or fail altogether. This is often due to debris or misalignment, preventing the pump from turning on when water levels rise.

Frozen or Clogged Discharge Pipes

The discharge pipe is responsible for carrying water away from your home. If it becomes clogged with debris or freezes in cold weather, water can back up into the sump basin and overflow.

The Risks of Sump Pump Failure

When a sump pump fails, the consequences can be quite painful. Here’s some of the potential scenarios that you could be facing:

Basement Flooding

The most immediate risk of a sump pump failure is basement flooding. Water can damage flooring, furniture, electronics, and other valuables stored in the basement.

Structural Damage

Excess water can weaken your home’s foundation, leading to cracks and instability. Over time, this can compromise the safety and value of your property.

Mould and Mildew

Standing water creates the perfect environment for mould and mildew to thrive. Besides being unsightly, mould poses serious health risks, particularly for those with allergies or respiratory issues.

Increased Repair and Insurance Costs

Dealing with water damage is costly and time consuming. The sooner you identify and address a sump pump failure, the less expensive the repairs will be. Expensive repairs can also drive up your insurance costs.

 

How to Identify a Sump Pump Failure

It’s not always obvious when a sump pump stops working, especially if it’s tucked away in a basement corner – usually forgotten about until something goes wrong.

Here are some signs to watch for:

  • Strange Noises: Grinding, rattling, or squealing sounds could indicate mechanical issues.
  • Constant Running: A sump pump that runs non-stop might have a stuck switch or drainage issue.
  • No Activity During Rain: If the pump doesn’t activate during a heavy downpour, it’s likely not functioning.
  • Water Pooling: Standing water in the sump basin or on the basement floor is a clear sign of failure.
  • Visible Rust or Corrosion: This can interfere with the pump’s operation and indicate it’s nearing the end of its lifespan.

Preventing Sump Pump Failures

The best way to avoid sump pump issues is through regular maintenance. Here’s what you can do for your sump pump now:

Schedule Routine Inspections

Have your sump pump inspected and tested at least once a year. At PM247, we offer comprehensive property maintenance services to ensure your pump is in top condition.

Clean the Pump and Basin

Remove any debris from the sump basin and clean the pump’s intake screen to prevent blockages.

Install a Backup Power Source

A battery backup or generator ensures your sump pump keeps running even during a power outage.

Test the Float Switch

Manually raise the float switch to check if the pump activates properly.

Insulate Discharge Pipes

To prevent freezing in winter, insulate the discharge pipes or install a pipe that directs water below the frost line.

Choose the Right Pump

Ensure your sump pump is the right size and capacity for your home. Our experts at PM247 can help you select and install the best option for your needs.

How to Fix a Sump Pump Failure

If your sump pump fails, acting quickly is crucial to minimise damage. Here’s what to do:

  1. Check the Power Supply: Ensure the pump is plugged in and the circuit breaker hasn’t tripped.
  2. Inspect for Blockages: Remove debris from the basin, intake screen, or discharge pipe.
  3. Reset the Pump: Sometimes, turning the pump off and on can resolve minor issues.
  4. Call a Professional: If you’re unable to fix the problem, contact PM247. Our team is available around the clock to provide expert repairs and replacements.

Why Choose PM247 for Sump Pump Services?

At PM247, we understand that sump pump issues can be stressful and inconvenient. That’s why we offer fast, reliable, and affordable solutions tailored to your needs. Here’s what sets us apart:

  • 24/7 Availability: Whether it’s 3 a.m. during a storm or a Sunday afternoon, we’re here when you need us most.
  • Experienced Technicians: Our plumbers are highly trained and equipped to handle all types of sump pump repairs, installations, and maintenance.
  • Transparent Pricing: We provide upfront quotes with no hidden fees, so you know exactly what to expect.
  • Customer Satisfaction: We pride ourselves on delivering top-notch service and ensuring our customers are happy with the results.

Summing up Sump Pumps.. 

A sump pump failure is more than inconvenient – it’s a potential disaster waiting to happen. By understanding the common causes of failure, recognising the warning signs, and taking preventive measures, you can protect your home and avoid costly repairs.

If your sump pump needs a check-up or emergency repair, PM247 is just a call away. Our team is dedicated to keeping your home safe and dry, no matter the time of day. Don’t let a sump pump failure catch you off guard—trust PM247 to provide expert plumbing solutions whenever you need them.

Don’t hesitate to contact us if you need help with surface water issues or any other drainage problems. Or call PM247 on 0808 258 0440 for urgent enquiries.